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Safety Tips

Offa Zone Safety Tips

For the buyer:

  1. Offa zone will never contact you directly to request or order you to give your personal details and information
  2. Make sure you visit the merchant’s/seller’s physical location i.e. official shop or office.
  3. Don’t make any payment online for any delivery if you have not visited the seller’s physical location
  4. Don’t pay for any product until you see it and verify it’s genuine
  5. Always make sure you get a receipt after every purchase
  6. Incase the seller keeps on changing the phone numbers take caution
  7. If it’s a car kindly check double registration of the same car with different ad parameters and prices
  8. For products that require test drive make sure you meet in a public place or at a police station.
  9. Do not deal with any seller who tells you they are an agent of someone whom they don’t want to disclose their contacts or place of work.
  10. Avoid transacting at night or any late hours of the day
  11. If the service is on delivery make sure you pay on receiving your product in the right condition.
  12. If the payments is in cash and in large amounts always insist on transacting in a bank where fake and fraudsters can be easily detected.
  13. Always keep your mobile money payment transaction SMSs until you are comfortable with the service offered.
  14. Offa Zone contact: info@offazone.com

For the merchant/seller:

  1. Don’t give your personal details to anyone
  2. Don’t deliver a product/service to any buyer without proof of payment
  3. Incase of bank payments kindly confirm with your bank on the payment done
  4. Don’t give your bank personal details or M-pesa details to anyone.
  5. Don’t allow anyone inside your premises of work just because they say they found you at offa zone, do your due diligence first.
  6. Incase the buyer keeps on changing the contact details keep vigil and be extremely cautious.
  7. For products that require test drive make sure you meet in a public place or at a police station.
  8. Do not deal with any buyer who tells you they are an agent of someone whom they don’t want to disclose their contacts or place of work.
  9. Avoid transacting at night or any late hours of the day.
  10. Avoid delivering the products or services to a buyer if you are not sure of the place they want it delivered, if a must make sure it’s a public place or at a police station.
  11. Always clear the photos of the products bought from the platform to avoid confronting with the buyers due to misinformation.
  12. Offa Zone will never be responsible of any misfortune or loss of any kind caused due the use of this website.
  13. Offa Zone contact: info@offazone.com

 

 

 

 

 

 

 

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